India is booming with credit card companies, you can pretty much get a $3000/- (Approx INR 1.5 Lakh) with just a job. People hawk credit cards forms on the road and will do anything to get you signed.
Today I became vicitm of Credit Collection Agency in India. This is second instance, but the trend in the behavior is alarming.
I received a call from HDFC collection department, demanding me to pay Rs. 1260/- immediately (In Hindi - Abhi ke Abhi, nahi to dekho) and started abusing language. The most alarming part is the supervisor - another Joshi (Ajinkya Joshi) was worse than this person Siddharth.
Last 2 hours, I have been trying to trace somebody responsible who can take any action, but alas, no progress. BTW, I have to yet receive the statement these guys are claiming I should be paying.
I have been reading about lack of respect for customer with Indian banks, specifically ICICI bank, but HDFC bank is also in the same league.
Basically, old Indian Jamindari (Landlord) culture teaches people to not respect peasants - so in this case I am a peseant who has credit card from HDFC- Landlord.
This is so distrubing that I am ready to pull out all my money from this bank, but do not know if others are better.
Thought you all might find this interesting, I will keep you posted about my progress with the bank.
Friday, December 21, 2007
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